Specialty healthcare IT since 2007 (877) 226-9478

A free guide for specialty practices

AI is on your agenda.
Start with a clearer plan.

The Practice Administrator’s Guide to Using AI

From everyday administrative tasks to choosing a vendor, get a practical framework for the questions and decisions in front of your team.

Free PDF · Opens in a new tab

Written by Todd GoodenFounder & CEO, The Solutions Team
Cover of The Practice Administrator’s Guide to Using AI by Todd Gooden
THE COMPLETE GUIDERead it. Share it with your team.
Bring better questions to the table.

Inside the guide

Move from interest
to informed decisions.

You don’t need to solve every AI question at once. Start with the work your team does and a clear way to evaluate the next step.

Get your copy
  1. Find a clearer starting point

    Work through the common pressures and questions practice administrators face when AI enters the conversation.

  2. Set expectations for your team

    Explore staff policies, approved uses, and the role of human review in an AI adoption plan.

  3. Ask better vendor questions

    Use the guide’s five-question framework to structure conversations before choosing a tool or service.

  4. Explore the workflows

    Review examples involving documentation, billing, scheduling, and patient communications.

  5. Build a practical plan

    Follow the seven-step framework to organize priorities and the decisions your practice needs to make.

A useful place to begin

Bring a plan to
your next AI conversation.

Read the guide, identify the decisions that apply to your practice, and share the questions with your leadership and technology team.

Todd Gooden, founder and CEO of The Solutions Team

Meet the author

A specialty healthcare perspective.

Todd Gooden is the founder and CEO of The Solutions Team. He founded TST in 2007 and built its focus around the technology needs of specialty healthcare practices.

His writing connects technology decisions with the people and workflows behind a practice’s day.

Meet Todd Gooden

Before you open it

About the guide.

The guide is written for specialty practice administrators and leaders who want a clearer starting point for using AI in day-to-day practice operations. It covers staff adoption, vendor evaluation, and administrative workflows.

Yes. TST makes the guide available at no cost. The PDF opens in your browser, where you can read it or save a copy.

The guide is written for practice administrators. You can start with a recurring task, identify what you want to improve, and use the guide to prepare questions for your technology team and vendors.

Your practice. Our specialty.

What would you like technology to make easier?

Tell us about the work your team repeats, the systems you use, and the questions you want to explore.