When a referral becomes a consultation
Outside records, images, and scheduling tools need a reliable place in the office workflow. Support the accounts and devices staff use to prepare the chart.
General Surgery
Connect referral intake, surgical scheduling, facility access, and postoperative records through one managed IT relationship. Give your team an accountable partner for the technology behind its clinical work.
Specialty healthcare IT
Organizations supported nationwide
At a glance
Connect referral intake, surgical scheduling, facility access, and postoperative records through one managed IT relationship. For general surgery practices, The Solutions Team brings staff support, system management, access controls, recovery planning, and vendor coordination into an agreed service scope. Review clinical applications and equipment dependencies together so your staff has a clear path to help.
Follow the clinical day
Connect referral intake, surgical scheduling, facility access, and postoperative records through one managed IT relationship.
Outside records, images, and scheduling tools need a reliable place in the office workflow. Support the accounts and devices staff use to prepare the chart.
Surgery scheduling may span the practice and several facilities. Identify which applications, portals, and communication tools are involved and who supports each one.
Office devices and external hospital or ambulatory surgery center (ASC) systems have different owners. Define approved access and support boundaries so staff know where to turn.
Operative reports, pathology information, and follow-up records may arrive through separate systems. Keep those access paths in the IT inventory while the clinical team owns review and follow-up.
The connections matter
Start with the systems your general surgery team actually uses. Review the workstations, connections, storage, and vendor agreements behind electronic health records (ehr), surgical scheduling access, referral document workflows. Agree on the responsibilities for infrastructure, application support, and equipment servicing before making changes.
Your applications. Your equipment.
One coordinated conversation.
From our specialty healthcare partnerships
“The value of The Solutions Team is that it is all under one umbrella. They are a complete A to Z, all-inclusive support for your practice for I.T.”
From one practice to what’s next
New providers and locations should become part of the same technology plan.
Include outside-facility access and surgical scheduling dependencies when a new office joins the organization.
Document user roles, location contacts, and vendor responsibilities so staff know who owns the next step.
Set priorities, access requirements, and a change schedule with practice leadership before moving to shared systems.
Let’s connect your next location, acquisition, or new provider to a shared IT plan.
Before you choose a partner
Compare how each provider handles your clinical dependencies, vendor responsibilities, and plans for change. Start with these questions.
The technology review should follow surgical coordination across the office, outside facilities, and postoperative care. General surgery is a surgical specialty, not a label for general medical practice. Include facility access and procedure-related records in the support plan.
Document each facility’s accounts, supported devices, access requirements, and escalation contacts. Confirm which responsibilities belong to the practice and which belong to the facility. Shared standards can simplify the practice side without changing outside policies.
Inventory the EHR, scheduling tools, external access, local records, backup arrangements, and vendor contacts. Agree on the outgoing IT provider’s handoff and the timing of changes around office and surgical commitments.
Good questions. Clear answers.
Have a question about your practice?
Ask the TST teamNo. General surgery is a surgical specialty. This page focuses on technology for surgical offices and their coordination with procedural facilities, rather than primary care.
TST can review practice-side devices and accounts and coordinate with the relevant facility teams. Each hospital or ASC retains control of its own systems and permissions.
No. IT supports the agreed applications, connectivity, and account access. Scheduling decisions, clinical readiness, and patient instructions remain with the practice and facility staff.
Bring the list of office locations, users, clinical applications, outside facilities, and recurring technical problems. Include surgery-coordination tools and planned growth so the scope reflects the whole practice.
TST uses a flat monthly rate based on an agreed service scope. Bring your users, locations, devices, applications, and support needs to the conversation. Confirm how licenses, equipment purchases, projects, and changes to the organization are handled in the proposal.
TST supports organizations across 43 states. Discuss your locations, clinical systems, and vendor arrangements so the team can propose shared support standards while documenting requirements specific to each office.
Your practice. Our specialty.
Bring the systems you rely on, the issues your team works around, and what you want to improve. We’ll start there.