Support for your people
Give staff a clear place to turn when a workstation, connection, or application issue interrupts their day.
Managed IT services
Managed IT services
for healthcare.
Healthcare moves fast. Your IT should keep up.
Give providers, staff, and leadership one accountable partner for the technology behind patient care. Less time chasing IT issues. A clearer plan for what comes next.
2007Specialty healthcare IT since
43 statesSupporting organizations nationwide
#112IT services · 2026 Inc. 5000
At a glance
What does healthcare managed IT include?
Healthcare managed IT combines staff support, system monitoring, maintenance, data protection, vendor coordination, and technology planning. The Solutions Team brings these services together for specialty healthcare practices under a flat monthly rate, with coverage defined for your organization. The goal is one accountable IT partner for the systems your providers, staff, and leadership rely on.
- Who it serves
- Specialty healthcare practices and organizations with multiple locations.
- How it is priced
- One flat monthly rate, with an agreed service scope.
- What to compare
- Support coverage, vendor responsibilities, recovery, and planning.
Support. Management. Direction.
Managed IT support.
Built for healthcare.
A disconnected collection of vendors leaves your team coordinating the work. Bring your everyday technology needs into one managed approach.
Proactive system management
Keep device updates, routine maintenance, and technology oversight on a planned schedule.
Coordination across your vendors
Bring IT, practice software, and equipment vendors into the same conversation so your staff is not left relaying the problem.
Security and data protection
Build access controls, device protection, and recovery planning into your technology priorities.
Planning for the next chapter
Make informed decisions about equipment, budgets, new providers, and additional locations.
Look beyond the monthly price
Compare the service.
See the TST difference.
A monthly fee tells you what you’ll pay. The scope tells you what your team can count on. Here’s how TST’s included services compare with an hourly or à-la-carte arrangement.
| Your IT service | THE ALTERNATIVEHourly / à-la-carte IT | THE SOLUTIONS TEAMOne flat monthly rate |
|---|---|---|
| Pricing model | Hourly charges and separately priced services | Flat monthly rate |
| Support your people | ||
| Unlimited IT service | Billed by time or task | Included |
| Local IT services | Visit fees may apply | Included |
| Remote IT services | Remote help may be metered | Included |
| Protect your practice | ||
| Anti-virus protection | Check which licenses are covered | Included |
| Server & desktop monitoring | Confirm both are monitored | Included |
| Cloud backup for servers | May be included; verify scope | Included |
| Cloud backup for desktops | Confirm desktop coverage | Included |
| Disaster recovery | Check whether recovery work is included | Included |
| Patch management | Check ongoing maintenance coverage | Included |
| Coordinate the moving parts | ||
| Third-party vendor management | Coordination may fall to your staff | Included |
| Project management | Separately scoped and billed | Included |
| Procurement assistance | Ask whether purchasing guidance is included | Included |
| Plan what comes next | ||
| vCIO services | May require a separate engagement | Included |
| Specialized industry focus | Experience varies by provider | Specialty healthcare |
What is your practice still managing on its own?
Let’s talk about the gaps, the handoffs, and a more complete approach to IT.
Todd GoodenFounder & CEOWhy we built TST this way
Experience matters. So do incentives.
Todd explains why TST focuses on specialty practices and how a flat monthly fee makes prevention part of the business model.
Read the founder’s perspectiveOne partner, in our client’s words
“The value of The Solutions Team is that it is all under one umbrella. They are a complete A to Z, all-inclusive support for your practice for I.T.”
Chad EhmkeChief Information OfficerUS Oral Surgery Management
A thoughtful transition
A better partnership
starts with a clear plan.
Understand your practice
Review locations, users, critical systems, and the issues your staff keeps running into.
Build the transition plan
Agree on responsibilities, access, vendor coordination, and priorities before the handoff.
Support and improve
Help your team day to day while working through a shared technology roadmap.
Considering a change in IT partners?
Start with your current setup, your concerns, and what a handoff would involve.
Before you choose a partner
How to choose a healthcare managed IT provider
The right comparison starts with what your practice needs the provider to own. Use these questions to make proposals easier to evaluate.
How much do managed IT services cost?
TST uses a flat monthly rate. A useful quote starts with your users, locations, devices, clinical applications, and support requirements. Ask for the covered scope in writing, including how additional locations, equipment purchases, software licenses, and changes to the agreement are handled. Compare that scope alongside the monthly fee.
Compare the services included with TSTWho owns an issue that crosses vendors?
When an imaging or practice application stops working, your staff should know who coordinates the investigation. Ask how the IT provider works with software and equipment vendors, what access each party needs, and who keeps your practice updated. TST includes third-party vendor management in its service approach.
See how this applies to oral surgery technologyWhat should happen before switching providers?
Build an inventory of systems, administrator access, vendor contacts, backup arrangements, and open issues. Agree on the outgoing provider’s handoff, the timing of changes, and who communicates with staff. TST’s transition process starts with understanding your practice and setting those responsibilities before the handoff.
Good questions. Clear answers.
Healthcare managed IT questions
Have a question about your practice?
Ask the TST teamStart with the number of users and locations, your devices and servers, the clinical applications you use, and your current support problems. TST uses that information to discuss a service scope and flat monthly rate. Include any planned moves, acquisitions, or additional providers in the conversation.
TST includes third-party vendor management in its service approach. The agreement should define coordination responsibilities and identify which application-specific work belongs to your software or equipment provider.
Managed IT brings ongoing technology support, maintenance, and planning into a coordinated service. For a healthcare practice, that work needs to account for clinical applications, sensitive information, equipment connections, and the way staff support patient care.
The scope and monthly fee are defined around your organization. Your proposal should make clear which services, devices, users, and locations are covered, along with how projects and changes are handled.
A planned transition starts with system documentation, access, vendor contacts, and responsibilities. TST works with you on the handoff and timing around practice needs. The transition plan should be agreed before changes begin.
Yes. TST supports organizations across 43 states and helps practices bring locations into a consistent approach to systems, security, and support. The first conversation covers your current footprint and growth plans.
Your practice. Our specialty.
Let’s give your team a better IT day.
Tell us what your practice needs today and where you want to go next.