Vendor-neutral recommendations
TST researches and compares device options and can connect you with direct purchasing contacts.
Device as a Service for healthcare
Device as a Service.
A clearer equipment plan.
New hires, aging workstations, another practice location. Move equipment decisions out of the last-minute scramble and into a plan built around the people using it.
Specialty healthcare IT since 2007 Organizations across 43 states
At a glance
What is Device as a Service for healthcare?
Device as a Service (DaaS) brings equipment deployment, maintenance, and lifecycle planning into a monthly service approach. TST pairs its program with vendor-neutral recommendations and purchasing guidance. For a healthcare practice, the starting point is the staff role, clinical software requirements, and support needed throughout the device’s useful life.
- DaaS means
- Device as a Service on this page.
- TST’s approach
- Guidance based on your needs, without selling you devices.
- Planning focus
- Device suitability, setup, upkeep, and replacement.
Device as a Service
A device decision is a practice decision.
Match the equipment plan to everyday work, then account for setup, support, and the next replacement.
Deployment and maintenance
The DaaS offering covers deployment, proactive monitoring, and maintenance through a monthly program.
Lifecycle planning
TST’s approach includes upgrades and secure replacement, with the specific arrangement defined for your organization.
A plan for the equipment you need
Discuss staff roles, application compatibility, current inventory, and changes ahead before selecting devices.
Think through the whole lifecycle
Better decisions at every handoff.
Use each stage of a device’s life to clarify who is responsible and what the practice needs.
A staff member joins
What needs to be ordered, configured, and ready before their first working day?
A device needs attention
Who coordinates support, warranty options, and a temporary way for the staff member to work?
A device leaves service
How will information be transferred, access removed, and data handled before reuse or disposal?
What an accountable IT relationship feels like
“Finding the right IT partner is about building confidence and trust - and The Solutions Team has done that.”
Dave HinkleCEOSound Health Services
A practical starting point
Start with the equipment you have.
Review the inventory
List the devices, roles, age, and application requirements across your practice.
Build the roadmap
Prioritize replacements and agree on purchasing and service responsibilities.
Prepare for what’s next
Include upcoming hires and locations in the deployment and refresh plan.
Start with your practice.
You do not need a finished specification. Bring the questions your team needs answered.
Before you choose a partner
Look beyond the monthly device number.
Compare what happens before the device arrives, while it is in use, and when it is replaced.
What is included in the monthly arrangement?
Ask how equipment costs, setup, support, maintenance, and replacement are handled. Confirm ownership, term length, end-of-term options, and responsibilities for lost or damaged equipment in the proposal. Keep these commercial terms separate from assumptions about IT support coverage.
Will it work with our clinical applications?
Bring application requirements, peripherals, display needs, and vendor support policies to the selection discussion. A reception workstation and an imaging workstation may have different requirements. Check the complete configuration before committing to a model.
How do we plan for staff and location changes?
Share expected hires, acquisitions, and office moves. Ask how ordering lead times, device standards, existing equipment, and returned devices fit the plan. Agree on how the inventory and monthly scope will change as the organization grows.
Good questions. Clear answers.
Healthcare Device as a Service questions
Have a question about your practice?
Ask the TST teamTST’s published Device as a Service approach is vendor-neutral and states that TST does not sell devices. The team offers research, comparison, and purchasing guidance. Confirm the equipment supplier and payment arrangement in your proposal.
The abbreviation can refer to either service. Here, DaaS means Device as a Service: a program for physical equipment and its lifecycle. Desktop as a Service refers to a hosted virtual desktop environment.
Start by sharing your current inventory, age, condition, and software requirements. Discuss which devices can remain in use and which need replacement before agreeing on the program scope.
Ownership depends on the purchasing and financing arrangement. Ask for the owner, payment terms, refresh conditions, and end-of-term options in writing before choosing a plan.
Do not assume specialized clinical equipment is included. Identify the workstations, peripherals, and clinical devices involved, then confirm eligibility and vendor support responsibilities with TST.
The replacement plan should cover information transfer, account access, and appropriate data handling before a device is reused or disposed of. Confirm responsibilities and documentation for your specific equipment.
Your practice. Our specialty.
Give your team equipment that fits the work.
Bring your device questions, replacement plans, and next hiring milestone. We’ll start there.