Connected offices
Dr. Hughes reported reliable connectivity across both locations after TST’s arrival.
Oral surgery & dental implants · Client story
Two offices. Back to the work that matters.
Expansion into Vicksburg brought technology issues into sharper focus for a Mississippi oral surgery practice.
Based on the client story published .
- Practice locations
- 2
- Headquarters
- Clinton
- Second office
- Vicksburg
01 · The challenge
What brought the practice to a turning point.
After working with several consultants and smaller firms, Dr. Hughes still faced recurring IT problems. Opening a second office increased the complexity, and finding fixes was taking attention away from the practice.
02 · The TST approach
A different support relationship.
TST began with a consultation and onboarding process to identify the issues that needed attention. Dr. Hughes described confidence in the team’s expertise and guidance as reasons for choosing the partnership.
Explore the managed IT approach03 · What changed
What the client reported.
A clearer support relationship
The practice moved to a full-service IT team after earlier consultant relationships had fallen short.
Attention back on patients
His account emphasized being able to move past the IT problems and refocus on the practice.
“…we are all happy to have this behind us so we can return to focusing on our business and our patients.”
A question for your practice
What does this mean for your next IT decision?
Before opening another office, discuss connectivity, application access, and who owns issues that affect both locations.
Your practice. Our specialty.
Let’s talk about the change your practice needs.
Bring your current setup, the issues your team faces, and the plans ahead.